Return & Replacement Policy

At QRParking.in, we are committed to delivering quality products and reliable services to our customers. This Return & Replacement Policy explains the conditions under which physical QR products may be returned or replaced.

Please read this policy carefully before placing an order.

Purpose

The purpose of this policy is to:

  • Provide transparency regarding returns and replacements.
  • Explain customer eligibility.
  • Describe the replacement process.
  • Ensure a fair and efficient resolution for eligible requests.

Products Covered

This policy applies to:

  • Physical QR Parking Stickers
  • QR Parking Plates
  • QR Vehicle Identification Products
  • Other physical merchandise sold through QRParking.in

This policy does not apply to:

  • Digital services
  • Subscription plans
  • Customized products (unless received damaged or defective)
  • Downloadable content
  • Services already rendered

Return Eligibility

Returns may be accepted only if:

  • The wrong product was delivered.
  • The product was received in a damaged condition.
  • The product contains a manufacturing defect.
  • The delivered item is significantly different from the product ordered.

Requests must be submitted within 7 days from the date of delivery.

Replacement Eligibility

A replacement may be provided if:

  • The QR product is damaged during shipping.
  • A manufacturing defect is identified.
  • An incorrect item has been delivered.
  • The QR code is defective due to manufacturing issues.

Replacement requests are subject to verification by our support team.

Products Not Eligible for Return

The following items are generally not eligible for return or replacement:

  • Products damaged after delivery due to misuse.
  • Products modified or altered by the customer.
  • Products with normal wear and tear.
  • Customized products approved by the customer before production.
  • Requests submitted after the eligible return period.
  • Products without proof of purchase.

How to Request a Return or Replacement

To request a return or replacement, please email us with the following details:

  • Full Name
  • Order ID
  • Registered Mobile Number
  • Registered Email Address
  • Reason for the request
  • Clear photographs of the product (if damaged or defective)

Our support team may request additional information if required.

Inspection Process

Once your request is received:

  1. Our support team will review the request.
  2. Product images and order details will be verified.
  3. Additional information may be requested if necessary.
  4. A decision regarding replacement eligibility will be communicated to you.

Replacement Process

If your request is approved:

  • A replacement product will be prepared.
  • Shipping details will be shared once dispatched.
  • Delivery timelines may vary depending on your location.

Return Shipping

If the replacement is approved due to:

  • Manufacturing defect
  • Wrong product delivered
  • Shipping damage

QRParking.in may provide instructions regarding return shipping or request photographic verification before initiating a replacement.

Customers should not return products without prior approval from our support team.

Refund Policy

Where applicable, refunds will be processed according to our Refund Policy and the payment method originally used for the purchase.

Processing timelines may vary depending on the payment provider or banking institution.

Customer Responsibilities

Customers are requested to:

  • Inspect the product immediately upon delivery.
  • Preserve the original packaging until inspection is completed.
  • Report any issues within the specified time.
  • Provide accurate information while submitting requests.

Our Responsibilities

QRParking.in is committed to:

  • Reviewing every genuine request fairly.
  • Providing timely communication.
  • Replacing eligible defective products.
  • Ensuring product quality before dispatch.
  • Improving our services based on customer feedback.

Policy Updates

QRParking.in reserves the right to modify this Return & Replacement Policy at any time.

Updated versions will be published on this page.

Contact Us

For return or replacement requests, please contact:

QRParking.in

Official Email: info@qrparking.in

Office Address:

Office No. 1503
Galaxy Diamond Plaza
Uttar Pradesh – 201016

Acknowledgement

By placing an order through QRParking.in, you acknowledge that you have read, understood, and agreed to this Return & Replacement Policy.